This is incomprehensible with a hangover.
"The banking and financial industry needs to focus on the customer experience as a differentiator. This includes optimizing key operational processes to improve marketing intelligence effectiveness; identifying opportunities through analytics, and gain an enterprise-wide customer view across a range of channels; act on cross-channel customer activity by using detailed rules-based intelligence linked to process and data models; and improving staff productivity and efficiency for better client care."
What multinational published this turd?
Hint: Secret deals with nazis.
What the Shed Looks At
Sunday, September 5, 2010
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It makes me wonder who they're trying to impress.
ReplyDeleteGems like 'improving staff productivity and efficiency for better client care' sounds like shit all businesses are supposed to do anyway.